Terms and Conditions

WowMe Terms and Conditions

Effective on: July 29, 2026

WowMe is a multi-tenant mobile application (“WowMe” or “App”) owned, operated and maintained by WowSuite Software Ltd., a Delaware corporation (“Company”, “we”, “our”). By downloading, accessing, creating an account, or using WowMe, you (“you” or “your”) acknowledge that you have read, understood, and agree to be legally bound by these Terms of Use (“Terms”). If you do not agree, you must not use the App.

You further represent that you are at least the age of majority in your state or country of residence and have the legal capacity to enter into these Terms. WowMe operates as a technology platform that enables participating brands, businesses, and organizations (“Tenants”) to provide branded experiences to users through the App. Tenants independently provide and are responsible for their own products, services, content, offers, communications, transactions, representations, regulatory compliance, and customer relationships.

Unless expressly stated otherwise, Company only provides the technology platform that enables access to Tenant Experiences and does not act as the seller, provider, merchant, agent, representative, or service provider of Tenant products or services. Each Tenant is solely responsible for ensuring that its Tenant Experience, content, products, services, offers, communications, and processing activities comply with applicable laws and regulations. Users should review applicable Tenant terms, privacy notices, and disclosures before engaging with a Tenant Experience.

Certain features within WowMe may be provided through individual Tenant Experiences. Additional terms, disclosures, privacy notices, pricing information, or rules may apply to specific Tenants. If a Tenant presents additional terms before you access or use that Tenant’s services, those terms will supplement these Terms solely with respect to that Tenant experience.

1. Services

WowMe provides users with access to one or more branded digital experiences (“Tenant Experiences”) made available through the App. The App operates as a shared platform that allows users to create and manage accounts, access participating brands, interact with brand-specific content and artificial intelligence-powered assistants (“AI Assistants”), manage preferences and settings, receive notifications, communicate with support channels, and access other features made available through WowMe. Each Tenant Experience may have its own branding, AI Assistant, content, products, services, features, and functionality while using the common WowMe platform infrastructure.

Available brands, businesses, or Tenant Experiences may be added, modified, suspended, or removed from WowMe from time to time. Certain features of WowMe may be available without charge, while other features may require payment, subscription, or purchase through the App Store, Google Play Store, or another authorized payment provider. WowMe and certain Tenant Experiences may include artificial intelligence, machine learning, automated decision-support systems, conversational assistants, content generation tools, recommendation systems, or similar technologies (“AI Features”).

AI Features may generate responses, suggestions, summaries, recommendations, or other content based on user inputs, Tenant information, system instructions, available data, and third-party AI technologies. AI Features are designed to assist users and do not independently make decisions on behalf of users or guarantee any specific result. Users acknowledge that certain interactions within WowMe may be with artificial intelligence systems rather than human representatives.

AI-generated responses are provided for assistance and informational purposes only and may not always be accurate, complete, or current. You must not use AI Features as a substitute for emergency services, professional advice, regulated services, or human decision-making where professional judgment is required.

2. AI, Information, and No Professional Reliance

WowMe and its AI Features are not intended to replace professional judgment, advice, or services. Depending on the Tenant experience, AI Features may provide general information, assistance, recommendations, or conversational support. You should not rely solely on AI-generated outputs for decisions involving financial, legal, medical, safety, employment, investment, or other significant matters. Where appropriate, you should seek advice from qualified professionals or verify information through independent sources.

3. Eligibility of Users

WowMe is intended for users who meet the minimum age requirements applicable to their jurisdiction and the requirements of the Apple App Store, Google Play Store, or other applicable distribution platform. You may use WowMe only if you have the legal capacity to enter into these Terms and are permitted to use the App under applicable law. Certain Tenant Experiences may have additional eligibility requirements, including age restrictions, geographic limitations, identity verification requirements, or other participation requirements.

You are responsible for providing accurate registration information, maintaining the confidentiality of your account credentials, and ensuring that no unauthorized person accesses or uses your account. You must notify Company promptly if you believe your account has been compromised, accessed without authorization, or used improperly. Company may suspend or terminate accounts to protect security, comply with law, enforce these Terms, or prevent misuse of WowMe.

4. General Conditions

We reserve the right to refuse, restrict, suspend, or terminate access to WowMe or any Tenant Experience where reasonably necessary to protect Company, users, Tenants, third parties, or the integrity of the App. You understand that access to WowMe may be interrupted, suspended, modified, or discontinued for maintenance, updates, security reasons, changes to functionality, changes to Tenant Experiences, technical limitations, or other operational reasons. You understand that information submitted through WowMe may be transmitted through networks and processed by Company, Tenants, and third-party service providers necessary to operate the App.

You agree not to reproduce, copy, modify, distribute, sell, resell, reverse engineer, exploit, or otherwise use any portion of WowMe, its technology, AI systems, content, or services except as expressly permitted by these Terms or with Company’s prior written permission. Company may use third-party service providers, including cloud hosting providers, authentication providers, analytics providers, payment providers, communication providers, and artificial intelligence technology providers, to operate, maintain, secure, and improve WowMe. AI Features may involve third-party artificial intelligence models, infrastructure providers, or technology partners that process user inputs and generated outputs as necessary to provide the functionality, subject to applicable agreements, security measures, and the Privacy Policy.

Company may add, modify, replace, suspend, or discontinue any feature, Tenant Experience, AI Assistant, content, integration, or functionality within WowMe at any time, subject to applicable law. The headings in these Terms are for convenience only and do not affect interpretation.

5. Compliance Obligations

Company operates WowMe as a consumer-facing technology platform intended to provide access to digital experiences, Tenant services, AI Features, communications tools, and related functionality. WowMe is not intended to provide regulated professional services unless expressly stated by Company or an applicable Tenant. You are responsible for using WowMe only for lawful purposes and in compliance with these Terms, applicable laws, and any additional terms applicable to specific Tenant experiences. Company may investigate suspected violations and may suspend, restrict, or terminate access to WowMe or any Tenant Experience where Company reasonably believes such action is necessary to protect users, Company, Tenants, third parties, or comply with applicable law.

6. AI Safety and Prohibited AI Uses

You may not use WowMe or AI Features to:

7. Data & Privacy

Your personal information, account information, communications, AI Assistant interactions, Tenant Experience activity, notification information, device information, usage information, and other information submitted through or collected by WowMe are collected, used, disclosed, retained, and protected as described in the Company’s Privacy Policy, which is incorporated into these Terms by reference. You acknowledge that information processed through WowMe may include personal information, user, communications, AI prompts, AI-generated responses, and other information that may be protected under applicable privacy laws. Company may process information submitted through WowMe to:

8. Intellectual Property

All content, software, technology, systems, designs, interfaces, text, graphics, logos, trademarks, AI configurations, workflows, databases, documentation, and other materials contained in or made available through WowMe are owned by Company, its licensors, or applicable Tenants. Company retains all rights, title, and interest in and to WowMe, including the underlying platform, software, architecture, technology, AI systems, AI configurations, workflows, prompts, processes, and general methods used to operate the App. Subject to your compliance with these Terms, Company grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable right to access and use WowMe solely for lawful personal purposes. You may not:

Copyright Complaints

If you believe content on the App infringes your copyright, you may submit a notice under the Digital Millennium Copyright Act (DMCA) to: Legal Department WowSuite Software Ltd. 291 Franklin Avenue, Ste 7, Wyckoff, NJ 07481 wowme@wowsuite.ai Your notice must include the information required under 17 U.S.C. § 512(c)(3).

9. Tenant Intellectual Property

Each Tenant retains ownership of its own trademarks, branding, products, services, content, materials, and intellectual property. Access to Tenant content through WowMe does not transfer ownership of such content to Company or users. Tenants may grant Company limited rights necessary to operate, display, distribute, and provide Tenant experiences through WowMe.

10. Tenant Services and Third-Party Experiences

Certain Tenant Experiences may be provided, operated, sponsored, or supported by third-party businesses, organizations, or brands (“Tenants”). Company provides the WowMe platform and technology infrastructure that enables access to Tenant Experiences. Unless expressly stated otherwise, Company does not provide, endorse, guarantee, verify, or assume responsibility for any Tenant’s products, services, offers, statements, representations, transactions, or obligations.

Any interaction, transaction, purchase, agreement, or relationship between you and a Tenant is between you and that Tenant unless expressly stated otherwise. Tenant Experiences may display branding, information, products, services, or offers from participating Tenants. Users should review applicable Tenant information before relying on or purchasing any Tenant-provided product or service.

Unless expressly stated otherwise, Tenants are responsible for their own products, services, pricing, transactions, fulfillment obligations, refunds, cancellations, customer support obligations, and disputes arising from their Tenant Experiences.

11. AI Output and User Input Rights

You retain ownership of information, content, and materials that you submit to WowMe, subject to the rights granted in these Terms and applicable privacy notices. To operate WowMe and provide AI Features, you grant Company a worldwide, non-exclusive, royalty-free license to process, store, transmit, and use your inputs solely as necessary to provide, operate, secure, maintain, and improve WowMe and its features in accordance with applicable privacy laws and the Privacy Policy. AI-generated outputs may not be unique and may be similar to outputs generated for other users.

Due to the nature of artificial intelligence systems, AI-generated outputs may not be unique and may not qualify for intellectual property protection in certain jurisdictions. Company does not guarantee that any AI-generated output will be exclusive, protectable, or suitable for any particular commercial purpose.

12. User Comments, Feedback And Other Submissions

When you submit ideas, suggestions, feedback, reviews, ratings, comments, prompts, improvement requests, or other materials relating to WowMe or Tenant Experiences (“Submissions”), you grant Company a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, analyze, incorporate, and otherwise use such Submissions for operating, improving, analyzing, securing, and developing WowMe. This license does not transfer ownership of your personal information or override rights granted under applicable privacy laws. You acknowledge that:

13. Electronic Communications

By using the App, you consent to receive electronic notices and updates (such as email or in-app messages). These satisfy any legal requirement for written communication. We do not send promotional text messages through the App. Push notifications can be managed in your device settings. Electronic communications may include:

14. Prohibited Uses

You must not misuse WowMe, any Tenant Experience, AI Assistant, or related services. You must not use WowMe:

15. AI Content Reporting and Moderation

Company may provide tools or channels that allow users to report AI-generated content, Tenant content, communications, or other materials that users believe violate these Terms, applicable law, safety standards, or platform requirements. Reports may be submitted through available in-App reporting tools or by contacting Company through the support information provided within WowMe. Company may review reported content using automated systems, human review, third-party service providers, or a combination of these methods. Company may, at its discretion:

16. Termination

These Terms remain effective unless terminated by you or Company. You may stop using WowMe at any time. Users may delete their account directly through the account settings available within WowMe or by contacting Company through the support channels provided in the App. Company may suspend, restrict, or terminate your access to WowMe or any Tenant Experience at any time if:

17. Disclaimers

Except where prohibited by applicable law, WowMe, Tenant Experiences, AI Features, content, and all services provided through the App are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Company disclaims all warranties and representations, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, reliability, availability, and performance. Company does not warrant that:

18. Limitation of Liability

To the fullest extent permitted by law, Company will not be liable for any indirect, incidental, special, punitive, or consequential damages, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar losses, whether based in contract, tort (including negligence), strict liability, or otherwise, even if Company has been advised of the possibility of such damages. To the fullest extent permitted by applicable law, our total cumulative liability to you for all claims arising out of these Terms shall not exceed the greater of USD $500 or the aggregate amount paid by you to the Company for App subscription fees in the twelve (12) months preceding the claim, except where prohibited by law. Nothing in this section limits liability to the extent such limitation is prohibited by applicable law. The Company is not liable for any delay, interruption, or failure to perform resulting from causes beyond its reasonable control, including internet outages, telecommunications failures, cloud-service interruptions, labor disputes, governmental actions, natural disasters, public-health emergencies, cyberattacks, or other force majeure events. Company is not responsible for:

19. Indemnification

Except to the extent prohibited by law, you agree to indemnify, defend, and hold harmless Company, its parent company, subsidiaries, affiliates, licensors, and each of their respective directors, officers, employees, owners, and agents from and against any and all third-party claims, demands, actions, losses, liabilities, damages, judgments, settlements, costs, and expenses—including reasonable attorneys’ fees and court costs—arising out of or related to

20. Accessibility

Company is committed to providing an App that is accessible to all users, including individuals with disabilities. We strive to follow the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards and regularly review our Apps to improve usability and accessibility. Accessibility features may vary depending on device capabilities, operating systems, third-party services, Tenant Experiences, and available functionality. If you need assistance or reasonable accommodation to access any part of the App, please contact us at wowme@wowsuite.ai.

21. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law principles, except that this choice of law does not limit or exclude any mandatory consumer protection rights that apply in your country, state, province, or place of residence. If you reside in the United States, any dispute, claim, or controversy arising out of or relating to these Terms, the App, or your use of the App shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, except where prohibited by applicable law. Arbitration shall be conducted only on an individual basis.

You and the Company waive the right to bring, participate in, or recover through any class action, collective action, private attorney general action, or other representative proceeding, to the fullest extent permitted by law. You may opt out of arbitration within thirty (30) days after first accepting these Terms by emailing wowme@wowsuite.ai with the subject line “Arbitration Opt-Out” and including the email address associated with your account. Either party may bring an individual claim in small claims court where permitted by applicable law and the AAA Consumer Arbitration Rules.

Unless applicable law requires otherwise, arbitration may be conducted remotely by video, telephone, or written submissions, or in the county where you reside. Arbitration fees and costs shall be allocated in accordance with the AAA Consumer Arbitration Rules and applicable law. If any part of this arbitration agreement or class-action waiver is found unenforceable, that part shall be severed to the extent necessary, and the remaining provisions shall continue to apply to the fullest extent permitted by law.

If you reside outside the United States, the dispute-resolution provisions in these Terms apply only to the extent permitted by the laws of your country of residence. Nothing in these Terms limits your right to bring claims before courts, regulators, consumer-protection authorities, or other dispute-resolution bodies where such rights cannot be waived under applicable law. For consumers in the European Economic Area, United Kingdom, Switzerland, or any other jurisdiction with mandatory consumer protection laws, you may have the right to bring legal proceedings in the courts of your country of residence and to rely on mandatory consumer protections under local law.

Either party may seek temporary, preliminary, or permanent injunctive relief in any court of competent jurisdiction to protect intellectual property, confidential information, security, or unauthorized use of the App.

22. Miscellaneous

These Terms constitute the entire agreement and understanding between you and Company, and supersede and replace all prior or contemporaneous agreements, understandings, and representations, whether written or oral, relating to their subject matter. Company may update or modify these Terms at any time. Any non-material changes will be effective upon posting.

For material changes that affect your rights or obligations, we will provide reasonable advance notice and, where required by applicable law, obtain your consent. Continued use of the App after changes take effect constitutes acceptance only to the extent permitted by applicable law.These Terms include a revision date at the top, and the most recent version supersedes all prior versions. For transparency, we will maintain a short change log of material updates to these Terms.

For material changes, Company will provide a notice banner on the App. Continued use of the App after the effective date of the updated Terms constitutes acceptance of the changes. If any provision of these Terms is held to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permissible under law, and the unenforceable portion will be deemed severed without affecting the validity or enforceability of the remaining provisions.

The following sections survive termination: Sections 8, 9, 10, 11, 12, 18, 19, 20, 22, and any other provisions that by their nature should survive termination. Nothing in these Terms shall be construed as creating a partnership, joint venture, agency, franchise, employment, or any other relationship between you and Company. The failure of either party to enforce any right or provision under these Terms will not be deemed a waiver of such right or provision.

23. Apple and Google-enabled software applications

The Company offers Software applications that are intended to be operated in connection with products made commercially available by Apple, Inc. (“Apple”) and Google, Inc. (“Google”) among other platforms. With respect to Software that is made available for your use in connection with an Apple or Google-branded product (such Software, “Apple-Enabled Software” and “Google-Enabled Software”), in addition to the other terms and conditions set forth in these Terms, the following terms and conditions apply: These Terms & Conditions are concluded between the Company and you only, and not with Apple, Google, and the Company is solely responsible for the Apple-Enabled or Google-Enabled Software and the content thereof. You acknowledge that Apple and Google are not responsible for the app’s functionality, support, or regulatory compliance, and that all claims, including IP infringement, are handled by the Company. You must use the Apple-Enabled or Google-Enabled Software only as permitted by the relevant App Store or Play Store Terms of Service and Usage Rules. Your license to use the Apple-Enabled or Google-Enabled Software is limited to a non-transferable license to use the Apple-Enabled or Google-Enabled Software on an iOS Product that you own or control, as permitted by the Usage Rules set forth in the App Store Terms of Service. Apple and Google have no obligation whatsoever to provide any maintenance or support services with respect to the Apple-Enabled and Google-Enabled Software. Apple and Google are not responsible for any product warranties, whether express or implied by law; all such responsibility rests with the Company to the extent required by applicable law. The Company is responsible for addressing any claims of you or any third party relating to the Apple-Enabled or Google-Enabled Software or your possession and/or use of that Apple-Enabled or Google-Enabled Software. In the event of any third party claim that the Apple-Enabled and Google-Enabled Software infringes that third party’s intellectual property rights, the Company will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim. You represent and warrant that

24. Subscription payments for apps

Certain App features may be available through paid subscriptions purchased through the Apple App Store, Google Play Store, or another authorized payment provider. Subscription pricing, billing periods, renewal terms, cancellation methods, and refund eligibility are disclosed at the point of purchase and are governed by the applicable app store or payment provider terms. Unless cancelled before the end of the applicable billing period, subscriptions may automatically renew and the applicable app store or payment provider may charge your selected payment method.

You are responsible for cancelling your subscription through your Apple App Store, Google Play Store, or applicable account settings. Deleting the App does not necessarily cancel your subscription. If you cancel, you may continue to access paid features until the end of the then-current billing period, unless otherwise stated by the applicable app store or payment provider.

Refunds are handled according to the applicable app store, payment provider, and legally required refund rules.